Case-management improvement
Coordinated improvement priorities, supplier delivery and acceptance activities across operational and technical teams.
Experience
Selected experience from previous roles and partner-led engagements in justice, government and legal technology. These examples describe my contribution; they are not presented as direct Móholt client engagements. Client and partner identities are intentionally withheld.
Coordinated improvement priorities, supplier delivery and acceptance activities across operational and technical teams.
Led discovery, requirements and implementation work for public-sector case and records systems, translating operational needs into practical delivery plans.
Developed requirement analyses, solution narratives, compliance mappings and demonstration plans for case-management procurements.
Contributed market analysis, partner approaches and delivery models for technology providers serving justice and government.
Supported ISO 27001 implementation and internal-audit programmes, including risk assessment, incident review and supplier security requirements.
Contributed to product and programme planning for records and case systems with access-control and operational-resilience requirements.
I write regularly, in Icelandic, on case management, records governance and the regulation that shapes public-sector systems. The articles are published on this site.
Read Fróðleikur (Icelandic) →Relevant commercial relationships and potential conflicts are discussed before an engagement is agreed, so the scope and role are clear from the outset.
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